Voxcel · AI Chat & Voice Agents

AI chat & voice agents for business websites

Deploy agents that answer questions accurately, capture qualified leads, support visitors around the clock — and hand off to your team the moment a human is needed.

30+ languages <800ms median reply One script tag
yourcompany.com
Voxcel Assistant
Online
Ask anything…
Overview

Everything your website needs to engage visitors

One agent, six jobs — answer, recommend, qualify, book, escalate and report.

68%
Conversations resolved without a human
3.4x
More qualified leads captured
24/7
Coverage with no night shift
4.7/5
Average visitor CSAT
AI Chat Agent

Instant answers, trained on what you actually sell

The chat agent reads your products, documentation and FAQs, then answers in your tone — citing the source so your team can trust it in front of customers.

  • Instant answers — grounded in your content, with citations
  • Product recommendations — matched to stated needs and budget
  • FAQ automation — the top 50 questions handled on their own
  • Lead collection — name, email, phone and intent, captured in flow
  • Multi-language — detects and replies in 30+ languages
  • Admin controls — tone, refusal rules, escalation thresholds
Chat transcript — 14:02
Hi! I can help with pricing, integrations or a live demo.
Does the Growth plan include the voice agent?
Yes — Growth includes voice with 2,000 minutes a month. Overage is billed at $0.06/min. Source: Pricing & Plans → Voxcel Growth
Can you send that to my email?
Sent. I have also flagged you to our sales team — want a 20-minute walkthrough this week?
Lead capturedIntent: pricingConfidence 0.94
AI Voice Agent

Talk to your website

Natural voice interaction for visitors who would rather speak than type — and for the moments when typing is not an option.

Natural voice

Low-latency, interruptible speech that sounds like a person, not an IVR.

Speech recognition

Accurate across accents, noisy rooms and domain-specific vocabulary.

Appointment booking

Reads live calendar availability and confirms the slot on the call.

Voice lead capture

Contact details confirmed back to the caller and written straight to CRM.

Voice session · 00:47

“I'd like to book a walkthrough for Thursday afternoon.”

Intent: bookingSlot held: Thu 14:00
Knowledge base

Ground AI in your business

Voxcel only answers from sources you have approved. Re-index on a schedule and the agent updates the moment your documentation does.

If confidence falls below your threshold, the agent says it does not know and offers a human — it never fills the gap with a guess.
🌐 Website crawl ✓ 412 pages
📄 PDF documents ✓ 68 files
📜 Policies & terms ✓ 14 docs
❓ FAQ library ✓ 231 entries
📁 Internal documents ✓ 96 files
📚 Knowledge articles ✓ 340 articles
Lead capture

Convert conversations into customers

Every conversation is a qualification opportunity. Voxcel asks the right questions, scores the fit and writes the record to your CRM before the visitor leaves the page.

Qualification questionsEmail & phone captureMeeting schedulingCRM integrationLead scoringLead analytics
See it on your own site →
Conversation funnel — last 30 days
Visitors engaged8,940
Conversations2,481
Qualified986
Leads to CRM318
Meetings booked124
12.8% visitor → lead39% lead → meeting
Human handoff

AI when possible. Humans when necessary.

Escalation is a feature, not a failure. Transfers carry the full transcript, the detected intent and everything the visitor already told you.

Smart triggers

Escalate on low confidence, negative sentiment, high deal value, an explicit request, or any rule you define.

Context preserved

Your rep opens the thread with the full history, a one-line AI summary and the recommended next action.

Out of hours

Nobody available? The agent books the callback, sets expectations and follows up automatically.

Analytics

Know every conversation

Six reports that tell you what to fix next — not just what happened.

8,940
Visitors engaged this month

Traffic that actually interacted, split by page, source and device.

2,481
Conversations

Volume, length and drop-off points across the whole journey.

12.8%
Lead conversion

Visitor to qualified lead, attributed to the conversation that caused it.

Popular questions

The ranked list of what people actually ask — the fastest roadmap for your docs team.

  • 1“Do you integrate with Salesforce?”
  • 2“What does implementation cost?”
  • 3“Is my data used for training?”
68%
Resolution rate

Closed without human involvement, measured against confirmed outcomes.

4.7/5
CSAT

Post-conversation rating, broken out by AI-only versus escalated threads.

FAQ

Questions about Voxcel

How long does it take to go live? +
Most teams launch a first version in under two weeks — point Voxcel at your site and docs, review the answers it drafts, and publish one script tag.
Can it hand off to a human agent? +
Yes. Voxcel escalates on low confidence, on request, or on rules you define, and passes the full conversation transcript and context to your team so nobody has to repeat themselves.
Does it support voice as well as chat? +
Yes — the Voice Agent runs on the same knowledge base and guardrails as chat, so answers stay consistent across channels.
What languages does Voxcel support? +
Voxcel detects and replies in 30+ languages automatically, with no separate setup per language.

Deploy Voxcel today

We will connect it to your real content and show you the transcript before you commit to anything.

Silexa AI | Enterprise AI Agents for Business